Chapter 01
How the programme was scoped
Clinical staff and back-office staff work under different constraints, so the programme was split by role before any material was written.
Chapter 02
What was built first
The privacy boundary came first. What may be put into a tool is the question every other question depends on.
Chapter 03
What each role gets
Role-based material, so a clinician and an administrator are not sitting through each other's examples.
Chapter 04
Training under real constraints
Every exercise runs inside the privacy rules the staff actually work under, because training that ignores them does not survive contact with the job.
Chapter 05
What they were left with
Role-based programmes for staff working under real privacy constraints.
Ready to start?
Role-based programs for staff working under real privacy constraints.