National insurance defense firmArbitration practicePhased implementation
Chapter 01

How the team learned this operation

Claim intake, document extraction and defense classification were traced end to end before anything was built, so the drafting agent was designed against how the practice actually works.

Chapter 02

What was built first

Intake and optical character recognition came first, because nothing downstream can be trusted until the source documents are read reliably.

Chapter 03

What the attorneys see

Every draft arrives with the classification that produced it and the rule that was applied, so an attorney reviews reasoning rather than output alone.

Chapter 04

A rules engine the firm edits itself

Defense classification runs across fifteen categories against rules the firm owns and changes without us, which is what keeps the system current after handover.

Chapter 05

What they were left with

Drafting that an attorney signs off on before anything is filed, with the classification logic in the firm's hands.

Ready to start?

Claim intake, OCR and extraction, defense classification across fifteen categories, a rules engine the firm edits itself, and drafting that an attorney signs off on before anything is filed.